Bad Customer Service

I was up to my wits waiting for my number to be called yesterday at Globe Business office....I waited for almost 2 hours just to submit my enrollment form for auto debit ( to credit card ). Earlier, I asked an employee there if I could just submit my form and leave without waiting for my number...but she said I HAD TO WAIT FOR MY NUMBER TO BE CALLED. So as patient as I was, I did wait....while waiting, my friend Kirk and I cannot stop but notice how bad service is in this office. Here's what we talked about:

1. Airconditioning is very poor, I have seen 2 split types a/c just above me, but none of the two were functioning, there was a stand fan working, but not enough to give comfort to the waiting customers.
2. Only 1 cashier to accept payments...
3. After sales people are just two, when every complaint or inquiry will take around 15 to 30mins...
4. I waited 30 minutes to pay my bill, they gave me another number to submit that stupid form and have them photocopy my card...it took only less than 5 minutes but I waited for almost 1.5 hours for my number to be called!!!
5. None customer service people dont bother to help you at all, I asked one girl ( well, she was wearing a shirt with "Globe" on it), if I could just submit the form and leave as I have been waiting for an hour already, but she said I had to wait for my number to be called...why cant she just accept it when thats basically the thing that happened when it was already my turn, the customer service person just accepted my form...no ifs no buts!
6. Very small office...either you get lucky to find a seat or you remain standing til your number is called...or you may sit on the steps outside, not unless you are wearing your office skirt...
7. There was a TV, but it was OFF all the time...so you end up staring at each other while waiting for ages...

The only good thing about this office is the GUARD..he was very helpful, very considerate and very polite...but the rest, NEVER MIND!!!

In celebration of the recent WORLD CUP

Lets all hum along....

I know that we have to take it to the goal 'cause everyone's depending on we
See we ain't got nowhere to go but up, it's our destiny

We're choosing the way, we'll do what it takes to get to the top of the highest mountain
We'll do anything, we got to prove ourselves 'cause we know

Oh Africa...

See we'll never be able to forget this day 'cause it's the greatest day of our life
See no matter what happens at least we can say "we came, we saw, we tried"

We're choosing nowhere, we'll do what it takes to get to the top of the highest mountain
We'll do anything, we got to prove ourselves 'cause we know

Oh Africa...

This is our time to shine, our time to fly, our time to be inside the sky
Our time to soar, our time to saw, the last one in football

Oh Africa...

( By Akon) I so love this song....watching the game and listening to this song in between makes me teary eyed....Africa is bouncing back..thanks to World Cup...

My LIFE as it is nearing its 40th

Once again, my birthday is fast approaching. Last year, I celebrated this at a native restobar in a luau inspired party. We had mixed drinks, reggae music, big pillows, a native hut to shelter us and of course, finger foods that were outrageously perfect for the occasion. I just invited my closest friends, and you are rite, it was such a sweet memory to cherish.

Now that another year has passed, I have gained more friends, ditched a few and remained in contact with the old ones. I really dont have plans yet for the BIG 40, but then, that comes a week after my son's birthday, so I was thinking i should get ahead and plan anyway for both events. Well, for Zach, I already bought him a Pokemon Diamond game for his DS ( Thanks to Jovicar Juntilla, Jayjay Dales and Rowena Dayao for sharing to buy this gift). So, I shouldnt be bothered by what to give...but then as a Mom, we always want to give him the best for his bday, and this time he is asking for a remote controlled helicopter. Actually, his godfather already gave him one last Xmas, but he just broke it in one day, yes, ONE DAY! As soon as I arrived at the airport, he hurriedly opened the box, played with it, crashed it a hundred times, and come dinner time, it doesnt fly anymore. Thought it just needed a battery change, but I already bought a lot of replacements, yet it wouldnt even nudge...so thats the history of his helicopter, given and died the same day! So, thats not an option as a gift for now. I was thinking of having a date with him, just like what we did last Saturday.

I had an overtime at work last Saturday and Zach tagged along, after 5pm, we went to the mall for some refreshments. We then decided to watch "Eclipse". Called Kikiw and at 635 we were inside the moviehouse with shakes and a big bucket of popcorn. That was a sweet time for both me and my son, as we were huddled together the entire time while watching the movie. Afterwards, we had dinner at Sunburst which just had their launching. Sunburst is one of dad's favorite chicken restaurant, so it was nostalgic just being inside it. So for me, I'd rather have that time repeated than hold a party for him and for people who just see him every birthday of his. Aint I right?

Now comes the hard part, what am I going to do on my birthday? I have around 20 friends as constant company whenever I go out, should I hold a party for them or just treat it as another "Fly day" and just prepare something special like my favorite food to go with the usual drinks we have. Whaddayathink?

But what is really important that is going to happen on my 40th? Wow, couldnt really fathom the importance, but I think Im getting my way around it now. Have I achieved enough to make myself proud being 40? What have I contributed to my son, to my family, my community and to the world? Did I even do something relevant? Are the people around me enough testimonies of the kind of life I have lived? Have I been a blessing to others? Is my life worth reliving all over again? What traits need to be changed and what values need to be added? Is my 40th birthday a real BIG one?

As I am nearing my 40th, Im beginning to have goosebumps....afraid of the unknown, yet curious enough to trod the road not taken. I am nearing my 40th, and despite the anxiety of finally hitting the BIG FOUR, I am proud to be in that roll. Yes, Im nearing my 40th birthday, and I am blessed to have reached this far...